Shipping policy
We offer shipping within Australia only. We aim to process and dispatch all orders within 1-2 Business Days.
We use Australia Post and we offer two shipping options for customers to choose from: standard shipping and express shipping.
STANDARD Post $9.95 2-7 Business Days (FREE IF YOU SPEND OVER $70)
EXPRESS Post $12.95 2-3 Business Days ($5 IF YOU SPEND OVER $70)
We are not responsible for any lost, stolen, or damaged packages once they have been shipped. However, if your package is lost, stolen, or damaged during transit, please contact us as soon as possible and we will do our best to resolve the issue.
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for any delays or additional shipping charges caused by an incorrect or incomplete shipping address.
If you have any questions or concerns about our shipping policy, please feel free to contact us at
POLINESIA
135 Waymouth st, SA 5000
+61 470400610
info@polinesia.com.au